Hotel Policy

Every house has its rule, let alone hotel

WHAT YOU NEED TO KNOW


  • Check-in time: 14:00 pm
  • Check-out time: 12:00 noon
  • Pets are not allowed
  • Extra mattress @ RM30nett per night
  • Charge for extra breakfast request @ RM7 per person
  • Provide free shuttle to pick up and drop off service from Terminal Airport to hotel
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Cancellation Policy

  • Free Cancellation (Full Refund): 7 days BEFORE check-in date.
  • First Night Penalty: 'No Show' or cancellation made within 7 days BEFORE check-in date.
  • All cancellation & refund is subject to a processing fee of MYR 10 + 5% Payment Gateway Charges.